01268 95 30 30

hello@www.vortecit.co.uk

HELPDESK

Managed IT Support

Based in Essex, we are ideally located to provide Managed IT Support & IT Services to ensure your business runs smoothly – so you can focus on the important tasks. Our IT Support packages are tailored to suit each businesses requirements and therefor we know have the package to suit you.

Whether you are a business in Essex looking for Managed IT Support, a Hertfordshire startup in need of IT systems setup, or a chain of shops across London looking for IT experts to transform their current approach to IT and systems security, our friendly team have the expertise and tenacity to get the job done.

Managed IT Support

What is Managed IT Support?

Gone are the days of the old break-fix model. IT Support companies like us are very different, we’re there each and every day at no additional cost. Managed IT Support provides on-going IT Support & IT Services at the fraction of the cost of an internal IT department.

At Vortec IT we manage, monitor and maintain your IT systems on your behalf. We use sophisticated software that provides us with real-time alerting, patch management, reporting, IT automation and tons more.

Our software agent is continuously monitoring, managing your IT systems 24 hours a day, 365 days a year. Our systems allow us to provide detailed reporting, which are used to build your IT Audits.

Why Vortec IT?

We are unique, we do not just sign you up for a contract and forget about you until renewal, we care about you and your IT. It can be incredibly difficult for businesses to find trusted IT support solutions, particularly remote teams and startups on the lookout for an IT support company that fits both their needs and budget. This is where we come in, we can tailor our contract and approach entirely to suit you and your business. We put your business first and are fair, honest and straight talking, contact us today to find out.

Managed IT Support

what does managed it support cover?

We are your one stop for all your IT needs, with Vortec IT you can keep all aspects of your companies IT under one roof, nice and easy.

Plus, with us you don’t just get an IT person on the end of the phone, you get so much more, including:

Endpoint Management

Support, Management and Monitoring of your devices and network

OPEN 8AM-8PM

Our IT Service Desk is open from 8am till 8pm with longer hours if needed

Lightning Fast SLA Times

Super quick response times to suit your business no matter the size

Site Audits

On signing up with us, we audit your network so we know all there is to know, so come day one, we are ready.

remote and onsite support

With the latest remote tools, we can do most of the fixes remotely, but rest assured, if needed, we will come and visit.

ACCOUNT MANAGER

Once there is a support contract in place, you will be assigned a dedicated account manager who will always be happy to chat

Get in touch and let us manage your IT for you.